Privacy policy

Privacy Policy

The Global Store

Last Updated: October 22, 2026

The Global Store values the privacy and security of its customers.

This Privacy Policy explains how [LEGAL BUSINESS NAME], trading as The Global Store, collects, uses, shares and protects personal information when customers visit our website, place orders or contact our team.

1. Information We Collect

Depending on how you use our store, we may collect:

Full name.
Email address.
Mobile number.
Billing and shipping address.
Order details and purchase history.
Product preferences and customer support messages.
Information needed for returns or refunds.
Device information, IP address, browser details and website interaction data.

Payment information is processed through the payment services available at checkout. We do not independently store complete payment card details on our own website servers.

2. How We Use Personal Information

We use personal information for purposes including:

Processing and confirming orders.
Arranging product dispatch and delivery.
Sharing necessary shipping details with fulfilment and courier partners.
Providing order updates and customer support.
Handling returns, refunds and complaints.
Preventing fraud and protecting store security.
Meeting applicable legal and accounting obligations.
Improving website performance and customer experience.
Sending promotional communications where permitted and, where required, consented to.

3. Dropshipping and Fulfilment Partners

The Global Store works with third-party suppliers and fulfilment providers.

To deliver a customer's order, we may share necessary information such as the recipient's name, shipping address, contact number, product information and delivery instructions with the relevant supplier, logistics provider or courier.

We seek to limit this sharing to information reasonably necessary for order fulfilment and associated services.

4. Shopify and Other Service Providers

Our online store is powered by Shopify.

Shopify and service providers that support our store may process relevant personal information to enable checkout, hosting, payments, shipping, customer support, security and other store operations.

Their handling of information may also be subject to their privacy terms and applicable law.

We may also use other authorised apps and services, including product-review, analytics or advertising services, where those features have been enabled on our store.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies for:

Keeping the shopping cart functional.
Remembering relevant store preferences.
Supporting account and checkout features.
Maintaining website security.
Understanding website usage.
Analytics or advertising, where enabled.

Available cookie controls and consent options depend on your location, browser settings and the privacy controls implemented on our website.

6. Marketing Communications

Customers may receive promotional emails or messages where permitted by law and where required permissions have been obtained.

You may unsubscribe from promotional emails using the unsubscribe link or by contacting our support team.

Transactional messages about orders, delivery, payments or customer support may still be sent where necessary.

7. Information Sharing

We may share information with:

Shopify and relevant hosting or commerce service providers.
Payment processors.
Suppliers and dropshipping fulfilment partners.
Courier and delivery companies.
Customer support, technology or security providers.
Professional advisers or authorities where legally required.

We do not authorise our fulfilment partners to use customer information for unrelated purposes without an appropriate legal basis.

8. Data Security

We take reasonable technical and organisational measures to protect personal information.

However, no method of online transmission or electronic storage can be guaranteed completely secure.

If you believe your information has been misused, please contact us.

9. Data Retention

We retain personal information for as long as reasonably necessary to process orders, support customers, resolve disputes, maintain business records, comply with legal obligations or fulfil other lawful purposes.

Retention periods may differ depending on the type of information and applicable requirements.

10. Your Privacy Choices and Rights

Subject to applicable law, you may request:

Access to information we hold about you.
Correction of inaccurate information.
Deletion of eligible personal information.
Withdrawal of consent where processing is based on consent.
Information about available complaint or grievance procedures.

Certain information may need to be retained for legal, tax, security, fraud-prevention or contractual reasons.

To make a privacy request, contact theglobalstoreofficial@gmail.com.

We may need to verify your identity before processing a request.

11. International Data Processing

Some third-party technology, payment, supplier or fulfilment services may operate outside India.

Where information is processed or transferred internationally, we will seek to do so in accordance with applicable laws and contractual safeguards where required.

12. Children's Privacy

Our website is intended for general shopping and is not designed to collect personal information from children without the permissions required by applicable law.

If you believe a child's information has been submitted improperly, please contact us.

13. Third-Party Websites

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices of independently operated websites. Please review their privacy policies before sharing personal information.

14. Changes to This Policy

We may update this Privacy Policy to reflect changes in our business operations, service providers, technology or legal requirements.

The latest version will be published on our website with an updated date.

15. Contact Us

For privacy-related questions or requests, contact: